Thursday, May 12, 2011

All Over Red Rover...

We were very excited on Monday as the loan documentation and FHOG approval arrived in the mail - hooray!

Then came the bad news...

On Tuesday morning, we were contacted by our sales representative at Premier to inform us that unfortunately one of the directors at Romeo Homes is very unwell and while they are going to finish off any homes currently under construction, they will not be starting any new homes. In other words, our home. Of course we feel very sorry for and sympathetic towards the director, and the rest of the staff at Romeo, but it does put us in a difficult position: what do we do now?


The good news is that Premier say that they have found us a new builder already, Onley Constructions. They have said that we can re-sign a new contract with them at the same price and the same specs, by the end of the week. Sounds easy, right? That being said, we will still need to start the loan approval and FHOG approval again from the beginning again, which is very annoying (and extra expense).

However, having seen some of Onley's products on their website we are not 100% convinced that we still want to move ahead with them: their houses are of a very different style to the Coventry by Romeo, and we are not sure their end-product is up to the same standard. To make matters worse, Ben rang Onley today to ask some questions about where our council permit was left and which suppliers they use for tiles and cabinetry, and was basically told "we don't want to talk to you until you sign the new contract".

Hint to Onley: not a tactful way to convince someone to do business with you who is already having cold feet!

We have forwarded these queries on to the sales person at Premier to ask on our behalf - he has promised to give us a response by tomorrow, so we will see what happens then. Apparently he already has the new contract ready for us to pick up tomorrow, but we want some answers first before we do anything. We are also tossing up whether we leave Premier altogether, and have started to have look around at what else is available. We will wait to make a decision until after the weekend when we visit some of Onley's display homes.

1 comment:

  1. Interesting first contact with Onley. Go with your gut feeling! You could always take your plans elsewhere. Peace of mind is worth lots. Good lick.

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